My career progression over the last 21+ years in managing Information Systems began – as it should have – working in a customer interfacing role. What better way to fully understand the impact of an efficient and well-constructed enterprise system than to know how it ultimately affects the company’s goals and objectives through the customer’s eyes. Since then, I have risen through the ranks to my current position by applying my knowledge and experience to developing, deploying and evaluating systems aimed at improving the company’s quality and efficiency. My track record of success includes developing and leading teams in deploying systems that increase efficiency, productivity, and organizational revenues. I am an accomplished troubleshooter, focused on identifying, isolating and resolving technical issues and gifted collaborative communicator skilled in building and strengthening relationships across the company to drive cohesive, strategic operations.