Hain Celestial leverages mixing centers to ship its products to major retailers and distributors. This allows Hain to consolidate products and orders going to the same retailer or distributor for an efficient, cost effective customer experience. Hain schedules a carrier pickup date for all orders. In order to be ready when the carrier arrives, it is important that the warehouse have the orders picked and staged properly. This includes resolving any issues that occur during the picking process. For example, items not available in the warehouse or that are located in the wrong picking location. To ensure Hain meets the customer expectations, it is important to identify problems as early as possible so they are resolved before the carrier arrives.
This session will show how a new application was put together as a prototype in a couple of days and then developed in just a few weeks to ensure carrier order appointments are met and provide instant visibility to both the warehouse and corporate staff so issues can be addressed pro-actively.
Limitless BI Customer Case Studies