Once upon a time, in a land before COVID, USPI’s need for tracking daily operations data was considered a “nice to have” feature. However, once the pandemic hit and patients began cancelling cases at our surgery centers on a daily basis, leadership was left scrambling for answers. The solution? The BI team was to build a month-to-date dashboard that showed actuals vs. budget data for key metrics that would update every day. Simple? Right? Well, join me to find out how USPI was able create a daily MTD Operations dashboard with the help of our Data Services team, lots of planning, lots of patience, and LOTS of testing!